AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Money taken illegally from Bank Account-Twice | #110475

Mtn
Money taken illegally from Bank Account-Twice

[#6136180 this is the reference number given after reporting withdrawals from a bank account that I am in charge of. The transactions happened last year. I had to open and obtain a case number with the local police before they would even consider my allegations of withdrawals

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1) Debit entry dated 31.12.12 for R399.00 under reference MTN SP A4425242 0090512682.

2) Debit entry dated 30.11.12 for R515.13 under reference MTN SP A4425242 0089503013 .

As there is no contractual connection between this account holder and MTN these entries have obviously been passed in error.

Attached is a copy of the statement made at the Brackendowns police station in this regard on 9.1.13, and the case number that has been opened is CAS 81/1/2013.
They eventually admitted liability and stated that their finance department had been instructed to refund but so far nothing has been received..We have sent the request now to our banking department to assist us with the refund of R515.3 and R399.13. The account has been changed now to cash and no more debit order request will be done from the account.

Your reference number 95853859.

Date:

Company: Mtn

Country: South Africa   City: Head Office

Category: Telecommunications

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