I had an amount of R692.72 debited off my bank account..on the 30/4/2013 I had no idea what the reference was... The bank did an investigation and came up with a telephone number which belongs too MULTICHOICE RANDBURG, i am based in Cape Town... I have had DSTV for many years and never has my account been debited or have i given permission for MULTICHOICE to debit my account.
I do not have a debit order set up with MULTICHOICE and pay my account via eft every month... I contacted the branch for them to tell me that there is no such account number which was stated on the debit order reference, And they claim i pay my account every month via eft.. WELL REALLY then why are you deducting my account illegally. I have spoken to the supervisor at Randburg.. he wanted a email with the debit order detials, lets see how long it takes for this too be sorted out. in the meantime i have logged a report with the department at my bank.
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