I have now decided that if i don`t get a call from either Kenth Ngwenya, Jason Hair or Sheldon
Joseph today then i am going to port my number to cell C. I spoke to a contact centre agent
Sally on Monday who said that Kenth Ngwenya was going to add my sms bundle and i would receive a
sms once this is done.
Since Monday I have called in numerous times trying to get hold of Sally who promised me she
would call me back the following day at 13:00 to confirm if the bundles have been added.
She is yet to call.
I have also left numerous messages for Kenth Ngwenya to call me but he just seems to ignore the
messages even after it was confirmed that he is in.
I am only doing the porting because of poor service and for this type of service Cell C has much
better product offerings.
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