AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - 10 days no internet for my online business GRRRRR | #107981

Telkom
10 days no internet for my online business GRRRRR

My adsl line has been out of order since Tues last week. My phone went out Wed and was back in order on Thurs. I have called the Fault centre daily they reported that they were working on the ADSL line on Thurs morning and then again on Friday when I called them again. Called again this week we put through an urgent and 2 escalations. Yesterday at 4 45 pm they told me that the repair order was with the technician for repair today (Friday). First thing this morning I get a text saying my lines been fixed. so much nonsense. I call them today again and they say they will test the line again today. GRRR. I'm beyond frustrated i have an online business. I have already had to spend R800 on 3g data.
I was just starting to feel that Telkom had upgraded their services and I see that I am sadly incorrect.
I'M HIGHLY OFF!!!

Date:

Company: Telkom

Country: South Africa   City: Faults

Category: Telecommunications

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