AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - OVER 1 WEEK TO REPAIR A BUSINESS LINE | #309005

Telkom
OVER 1 WEEK TO REPAIR A BUSINESS LINE

Hi

I have reported a Telkon fault on 9/1/2014. MY INTERNET IS WORKING BUT THE LAND LINE IS DOWN. FAULT NO: 464crk090114. Due to the fact that this is a business line, we called again on 11/1 and was told that this wil be escalted and they took down my details. no one called we called again on 13/1. the repair was supposed to be sorted out but still not. today i called again and helD on for 12 -14 minutes and the same they are ESCALATING THE PROBLEM. Can they not just fix the line why do we have to hear the same thing and nothing gets done?

Date:

Company: Telkom

Country: South Africa   City: EAST RAND

Category: Telecommunications

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