On Friday the 24 January 2014 I contacted the Telkom call centre to inform them that our internet was down. They apparently lodge the call & told us they would send someone out. Every single day we have contacted them as our internet was not yet repaired. It is now been 2 weeks & still ...
Fault ref no: 887CRK240114. I reported my mothers telephone nearly a week ago and to date nothing else has happened besides giving me a reference number! They even ignoring my tweets! My mother is 78 years old, lives alone and in October was brutally attacked in her house and left tied up after all ...
I reported our company's voice- and DSL lines were down on 7 January 2014. As Afrihost manages our DSL, they reported it to Telkom, while I reported the other line directly to Telkom. The fault was due to contractors damaging the lines. Telkom gave progress reports on the DSL line, but nothing on ...
On the 11th Jan 2014 we discovered that or Telkom business line was not working. I reported the problem and the person at Telkom tested the line at the same time and informed me that it was testing faulty. I was then given a reference number and told that it would be repaired within 24 to 48 ...
I have a ref number 86CTZ261113. OUr line has been faulty for over a month now. still nothing done. got and SMS on 02 /12 stating telkom is aware of the cable related fault. But still nothing has been fixed. Seriously guys. We pay a monthly fixed fee and I am sure when telkom takes the debit order ...
You know, I've reported this problem 4 times to you since the end of November. You have not once bothered to contact me or tried to resolve the non working line. You infact have had the cheek to tell me over the phone that you found no fault. So I am curious, when exactly were you at my house to ...