AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - Suspended after account has been paid!!! | #101387

Virgin Mobile South Africa
Suspended after account has been paid!!!

In January I overpaid Virgin Mobile by R2 269.00 I was not able to get a refund so I was in credit with them until now I received an sms stating I owed them R183.14 which was paid on the 1st May 2013. Surprise surprise both my lines were disconnected. I find this totally unprofessional that there is always a problem with Virgin Mobile and by the looks of things there are plenty of unhappy customers out there. I am on the verge of going to stand outside Virgin Mobile shops and warn every person entering their shop on the bad service the public gets from Virgin Mobile. I have faxed proof of my payment through and still they will not reconnect me. Cannot wait for my contracts to end as I will never consider Virgin Mobile again. So disgusted with the unprofessional service and I will take this matter further now as my lines are always being disconnected even after I have paid.

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: Head Office

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google