I'm really disappointed with Planet Fitness. I wanted to change my contract to a vitality contract a few months back, I was told to sell the contact in order to start a new one on vitality. I then proceeded to pay out the rest of the contract in order to have it cancelled, which I did in April because I couldn't sell the membership. Then in June Planet Fitness drew money from my account after I had cancelled my membership. They continue to draw money from my account and I have to go to the bank every month to have the transaction reversed and i don't receive any statement from them either, so why are they my money? Really annoyed!!!
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