AfricaComplaints.com » Sports » Complaint / review: Planet Fitness - Poor Service | #171192

Planet Fitness
Poor Service

I went to the gym at Hennopark. In May I went to Montana.

They told that they have a new system and that this might take a while.

Suddenly I get a sms that state that my account is in arrears.

I did not ask to extend my contract after July (end of the contract) they assumed that this was what i wanted.
I called them more than 4 times. Just to hear the system is off (The system doesnt work after all this time) but they will call me back. and they never did. Why must I pay for a service that I don't even use? And why don't they get back to me?

This is the poorest service that I've ever seen.

Date:

Company: Planet Fitness

Country: South Africa   City: Hennopspark

Category: Sports

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