Hello Peter
I would like to appeal for your assistance regarding a matter which has now become an albatross around my neck. In February I received a statement from Edgars saying that I bought items amounting to R4 900 in Bloemfontein in January this year. I had never been to Bloemfontein in a while and it became clear that I had become a victim of. I took the matter up with Edgars and I was told to submit an affidavit that I was disputing the transaction, which I did. I was then told that there would be an investigation into the matter.
I never received any acknowledgement and was never kept informed about the progress about the matter. Yesterday I received a call saying I need to pay an amount of R1 500 as an instalment. I tried to explain to the caller that the matter is currently under dispute but she insisted that I should pay and was not aware of the dispute lodged.
I then decided to personally go to Edgars branch at Liberty Mall in Pietermaritzburg to try to resolve the matter. They then phoned their collections department and put me on the line to a certain Zandile who did not want to listen to my story, was arrogant and hung up the phone on me. They then ca
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