AfricaComplaints.com » Shops, Products, Services » Complaint / review: Mr Price - 06/03/2013 | #56851

Mr Price
06/03/2013

I am just about to reach the end of sanity with Mr Price and their debt collectors. I spoke to someone at MBD in Oct 2012 who said my balance was R1136.50 and advised that the arrangement of payment would be as follows: In Nov 2012 R600.00 was to be debited and that in Dec 2012 the BALANCE would be settled. Then in Jan 2013 another debit of R517.00 was made from my account which i hadn't authorised. However being as loyal as I was to Mr Price I then decided to leave it, but when i walked into the Mr Price store in Centurion Mall, i was told that my account had been closed and that there were no further records for the account. I then went into the bank and reversed the debit order for Jan 2013, as I didnt see why I should still be paying for a closed account, and according to my knowledge, I had paid them up. Now since Jan 2013, I've been receiving calls and sms's from MBD firstly telling me my outstanding balance is R104.00, and today another call stating that its now R180.00, because of the added interest. Now i dont see why i should be held liable for the R19.50 they didnt debit when they should have, and also add interest which amounts to R180. i will not except this on my ITC!

Date:

Company: Mr Price

Country: South Africa   City: Johannesburg

Category: Shops, Products, Services

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