Kalahari.com
[URL Removed] is Useless - No Delivery of an EBook

I bought the book "Assault on the Rand" as an ebook from Kalahari Dot Com on November 13, 2013.

Despite at least 10 emails and phone calls to Kalahari, they have been unable to provide me with a working download link.

Now I want a refund as I will purchase it on [URL Removed]

Here are all the details and Tickets:
Order number : 1000740285
Date - 13/11/2013
Your EBook download request has failed A ticket with reference 00252092 Kalahari CRM System Ticket Number CAS-729793-X2F0Q7 CRM:00023218 Kalahari CRM System Ticket Number CRM:03780028 Kalahari CRM System Ticket Number CAS-741643-V7H0S7 CRM:00024888 Kalahari CRM System Ticket Number CRM:03780142