» Shops, Products, Services » Complaint / review: Pep - Goods lost from parcel counte | #311833

Goods lost from parcel counte

My parcels got lost at de parcel counter at PEP Store, Attlyn, Pretoria, 12-01-2014.. I was told that they don't have staff assigned 4 customers belongings and there was nothing they could do about the matter as they don't even have cctv instore. I asked re-print of purchase slip from where I shopped for my lost goods as I used debit order to pay. Bongi, the manager incharge on the day of incident took the slip as proof and promised to get back to me but till today I haven't heard from her. I fail to understand why does Pep stores in Attlyn have parcel counter if its not monitored?? Someone must intervene in this matter as I have been waiting for their call and nothing is being done about this.


Company: Pep

Country: South Africa   City: Atteridgeville Attlyn

Category: Shops, Products, Services

1 comment

August 17, 2022 04:50 PM
I sent my 2 parcels via paxi on the 2 of May 2022. One parcel is missing. Since then I have been following up without any help from the the manager, until now I didn't get my parcel. They promised to call me back after checking footage but still nothing, they are not getting back to me. I sent my parcel at tshwane pep home. Please assist.
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