OUR RECEPTIONIST RECEIVED A PHONE CALL REGARDING CBS SUPPLYING US WITH TONER FOR OUR PRINTERS, WE TOLD THEM THAT WE BUY OUR TONERS FRM TOSHIBA @ A GOOD PRICE. NEVERTHELESS WE WERE PROMISED GIFT VOUCHERS AND THE OPPORTUNITY TO TRY OUT THEIR PRODUCT, IF WE WEREN'T SATISFIED WE COULD RETURN IT. THIS IS SUCH A BIG, AS THE DRIVER DROPS OFF THE BOX, SIGN ON THE DELIVERY SHEET AND HE RUNS OFF. NO INVOICE NO DELIVERY NOTE. WHEN YOU OPEN THE BOX YOU GET A BIG SUPRISE - THE ACCOUNT IS INSIDE AND THE PRICE IS DOUBLE & MORE THAN WHAT YOU ACTUALLY PAY FOR TONER! WE QUERIED THEM & ASKED TO RETURN THE PRODUCT AS WE REFUSE TO PAY THE PRICE REQUESTED. WE WERE OFFERED A DISCOUNT OF 20%, WE STILL REFUSED TO PAY. WE SENT OUR DRIVER TO RETURN THE TONER TO THEIR OFFICES, THE ADDRESS GIVEN WAS FALSE AND THE OWNER OF THAT ADDRESS IS FURIOUS!!! WE THEN PHONED CBS AGAIN TO REQUEST THEY COLLECT THE TONER. THIS IS WHEN WE WERE SWORN AT, WE WERE INSULTED FOR OUR OFFICES BEING BASED IN BREDELL, I WAS TOLD BY MARTIN/MICHAEL (NOT SURE OF HIS NAME AS IT KEEPS CHANGING) THAT HE HAS DONE HIS ARTICLES AND HE HAS A VERBAL RECORDING OF US ACCEPTING THE PRICE FOR THE TONER, HE WENT CRAZY AND THREATEND US.
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