Having filled an unemployment claim form on the 2nd of Nov at the store in question and supplying my retrenchment letter to them a week later, I have heard NOTHING from Lewis Malmesbury. Now i have received a letter from them saying my account is OVERDUE!!!
How do you countenance this?
1.) I am unemployed.
2.) I am unable to pay my bill.
3.) Included in EVERY purchase agreement is a MANDATORY insurance which covers for these eventualities, which I have attempted to make use of. In this I refer you to bullet point 4 on your own website: Loss of Employment: In the event that you are retrenched or made redundant, Monarch Insurance will settle the full outstanding amount on your credit agreement ( [URL Removed] )
Have you lost my claim all of a sudden? When were you going to remember to inform me if you did? Only when there is a warrant for my arrest?
I want this problem solved.
I am happy to take this matter further if no response is forthcoming.
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