AfricaComplaints.com » Shops, Products, Services » Complaint / review: Mr Price - BAD BAD SERVICE FROM MRP online | #250962

Mr Price
BAD BAD SERVICE FROM MRP online

Only Shopping is to make shopping more easier for the client right? THINK again made two seperate online orders paid R35 for each delivery charge when I recieved my Package ONE ITEM WAS MISSING - Got a pair of leggings instead of my Dress Spoke to CURT at customer care not very helpfull I asked him if they can pick up 4 items that I wish to exchange - NO ONLINE Exchange (why is it called online shopping) now in order for me to send back the 4 items due to incorrect sizes I have to pay for that as well???
So lets sum this up
ITEM MISSING orderd 15 items only got 14
Got a Pair of leggings instead of dress
Cant Exchange sizes online
IT will take 3 days to pick up incorrect item? this is your fault not mine when you pick up the error you made why cant you not pick up my 4 items due to incorrect sizes for a refund as I cant exchange online?) I will also only know by Thursday if the item is still in stock 4 days later!
HORRIBLE SERVICE - Mrp Please go and learn from ZANDO . Does Customer service even mean anything to you Now im sitting with my missing item, a pair of leggings thats ugly that I did not order 4 items that i want to exchange but cannot get to a SHOP

Date:

Company: Mr Price

Country: South Africa   City: ONLINE

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google