AfricaComplaints.com » Shops, Products, Services » Complaint / review: Game - Debit order switch - Customer Serv. Lacking | #247352

Game
Debit order switch - Customer Serv. Lacking

I've recently changed banks and had the bank do my debit order switching for me. They informed me that Game declined the request from the bank and that I would have to do it myself which is fine and where the problem now.

I have done the following things now to try get into contact with Game to do the switch:
1. Called the customer care line (Sorry the number you have dialed is currently busy... for a whole day)
2. Sent an email to the customer care address (No response)
3. Sent a message via the website (No response)

I know Christmas is around the corner, but really there is no need to go on leave this early. I have since made the payment manually and I'm sure you are still going to run the debit order through my old account (which by the way is GOING to bounce... so thats me giving you a heads up).

Would someone in that desolate place (which apparently you call customer services department) get in contact with me so next month I don't have to worry if the account is paid or not.

Date:

Company: Game

Country: South Africa

Category: Shops, Products, Services

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