AfricaComplaints.com » Shops, Products, Services » Complaint / review: Fossil - R2500.00 FOR A WATCH THAT DOESNT STAY ON MY WRIST! | #238250

Fossil
R2500.00 FOR A WATCH THAT DOESNT STAY ON MY WRIST!

MY NATE CHRONOGRAPH LEATHER WATCH WAS PURCHACED OVERSEAS AND GIVEN TO ME AS A GIFT, 2 MONTHS AFTER THE ONE STRAP FELL OFF, WITH NO PROBLEM I WENT TO FOSSIL CANAL WALK TO REPLACE THE STRAP AND I WAS TOLD THAT IF I DIDNT HAVE THE SLIP (OBVIOSLY I DONT, IT WAS A GIFT!!) THAT I HAVE TO PAY FOR THE REPLACEMENT. WITH NO OTHER CHOICE IT WAS SENT IN FOR REPAIRS AND I PAYED WHEN I COLLECTED, THE NEXT DAY THE NEW STRAP FELL OFF ON THE OTHERSIDE, I THEN TOOK MY OLD STRAP WHICH WAS STILL FINE AND PUT IT IN MYSELF. IT HELD UP FOR ANOTHER 2 MONTHS AND NOW I HAVE 2 STRAPS, ONE FACE AND NO WATCH ON MY ARM. AFTER THE REPLACEMENT THAT I PAYED FOR I WAS TOLD THAT I NOW HAVE A 6 MONTH WARRANTY, THIS IS GREAT, BUT WHO`S COVERING MY EXPENSES TO GO AND FIX THIS WATCH A 100KM`S FROM WHERE I LIVE. AND WHO IS PAYING ME MY TIME THAT I HAVE TO TAKE OFF WORK TO DO THIS?? I DONT UNDERSTAND HOW YOU PAY R2500.00 FOR A "GOOD QUALITY" WATCH AND THEN YOU HAVE TO KEEP UP WITH THIS?? OOOH AND WHAT HAPPENS WHEN MY STRAP FALLS OFF AND THE FACE BREAKS? YOURE GOING TO SAY " YOU DONT HAVE A SLIP! BUY A NEW WATCH" IF IT WAS FAKE YOU WOULDNT HAVE REPAIRED IT THE FIRST TIME!! PS. NO ONE KEEPS SLIPS!! THIS IS REALLY BAD!

Date:

Company: Fossil

Country: South Africa   City: Canal Walk

Category: Shops, Products, Services

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