I own two Fossil watches, both of which needed new batteries. When I called Fossil I was told that the watches would have to be left at the Sandton branch and sent to Cape Town for the batteries to be changed & that this would take about a week. I was astonished that Fossil can't change a watch ...
Opening at 9am is just good practise. I get to stores early so I can leave malls before they are to busy.By 9:05 your staff outside couldn't tell me how long it would be before either the or manager would get there... they would both be late!! I worked in retail and it's sloppywhen you can't even ...
On the 29 th of Dec 2013, I had my Fossil watch sent in for repairs by Sterns. The watch is under warranty as its not even a year old. The minute and second arm fell off and I was told it will ready for collection on 7 Feb 2014. Today I get a phone call that I can collect my watch two weeks early ...
I sent in my watch to Sandton City mall branch for repairs on my bracelet on 01 November 2013. I received my watch back on 16 December 2013 to find that the unit was not properly repaired. I subsequently asked for 50% discount on trade-in since my watch was no longer in production and no updates ...
I went into your boksburg branch eastarand mall 3rd december, well before festive hoildays and closing period to ensure i received my watch before new year . it simply needed a stone replaced that fell off! i made it clear to your staff to make priority, they told me they would send it in that ...
Been able to glue together my disintegrating Fossil ATM 10 yet...!? Or still scrambling for lost parts...!? ...