On 23 September, I placed an order for a bed online. Two days later, I got a call to state that my bed would have to be ordered and that it would take 10 - 15 days before the bed would be ready for delivery.By my calculations, taking into account weekends, this would have put the date for a delivery between the 9th and 16th of October. I had heard nothing from Dial-a-bed until I phoned through on the 15th to enquire about the bed. I was told that someone would get back to me. No-one did until this morning, when I had to phone again. This time I was told that "there was a problem at the warehouse" and that delivery would take place on the 26th of October. This is 24 working days after the order, with no real sufficient explanation as to why a bed should really take so long.
0 comments