AfricaComplaints.com » Shops, Products, Services » Complaint / review: Foschini - LISTED ON ITC FOR ACCOUNT THAT WAS CLOSED 2007 | #204043

Foschini
LISTED ON ITC FOR ACCOUNT THAT WAS CLOSED 2007

I had account in 2004 and closed in 2007. In october 2012 I got a call from debt collectors for this account, checked my itc profile and i had been listed for owing R5049, when i called they had no record of my account number as it had been closed so long ago. After a month of calling, emailing, shouting and threatning with both Lusinda Besuidenhout and Cindy Wade nee Horne, it was finally sorted and I got a letter of apology stating that i owe them NOTHING. In the process of applying for a bond and the bank calls to tell me its been declined due to adverse credit history, i checked my itc report and LO AND BEHOLD FOSCHINI HAD LISTED ME AGAIN FOR AN AMO=UNT OF R13 AND THEY NEVER CORRECTED MY ITC PROFILE, STILL SHOWING FOR 24 MONTHS I DID NOT PAY THEM FOR THE PERIOD OF 2010 UP TO 2012 WHICH HAS AN DISASTEROUS EFFECT ON MY CREDIT SCORING. I called and spoke to Nozi who transferred me to her manger Ashley O who told me that they have no amounts owing for me and it was closed 2007. HE THEN PROCEEDED TO TELL ME THAT BECAUSE I LOGGED A DISPUTE WITH ITC MY QUERY WILL BE TAKING LONG. NO APOLOGY NOTHING. THIS IS PATHETIC SERVICE. I WANT THIS SORTED OUT NOW

Date:

Company: Foschini

Country: South Africa   City: HEAD OFFICE CAPE TOWN

Category: Shops, Products, Services

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