AfricaComplaints.com » Shops, Products, Services » Complaint / review: Digital Planet - Empty promises, constant Non-truths and no help | #18242

Digital Planet
Empty promises, constant Non-truths and no help

I am absolutely appalled by the kind of service i have received from Digital Planet regarding the delivery of my Apple iPad mini which i ordered last year already in November/early December! I have called FNB a number of times regarding delievery of my devise and all they could state was "supplier out of stock and will only open 12 January" Since 12 January i have been in contact with supplier regarding delivery of my devise. On 12 Jan i received an sms advising Digital planet wants to arrange delivery of my devise. On 14 January i called and gave all my details to which i received an sms on that day saying "Digital Planet confirms your Apple iPad delivery. Please note delivery may take up to 6 days depending on your location" I called a day later (Mpume) and was advised Mpumalanga was on the list for delivery on the 17 or 18 Jan as they have stock which they received Tuesday 15/01. I did not receive a thing and called on Monday 21 Jan and Candice told me they will only be receiving stock 22 January and i must call 23 to see when they can deliever. i called today 23/01 and told by Rhavia they are OUT OF STOCK!! I'M READY TO CANCEL THIS! Been told i will receive stock on FRIDAY 25/01!

Date:

Company: Digital Planet

Country: South Africa   City: Johannesburgh

Category: Shops, Products, Services

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