Complaint / review / scam report
Edgars
Misplaced Credit Card

I made a purchase with my Credit Card at Edgars (Greenacres branch) just on closing time. When buying groceries a short while later I discovered that my Credit Card was no longer in my wallet. I did the usual panic session and searched my wallet, clothes, car to no luck.

First thing the following morning I went back and spoke to the lady who handled the transaction the previous evening (Nokuthula). She had such a great attitude when it so easily could have been taken as "just another forgetfull customer". In the end we checked on the security tapes (also a VERY impressive system) and saw where the card ended up and retrieved it from the counter.

Overall I was really impressed by the great attitude by all the staff and the willingness to help out me, the customer.
Author: alistairh


Offender: Edgars

Country: South Africa   Region: All Country   City: Greenacres

Category: Shops, Products, Services

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