AfricaComplaints.com » Shops, Products, Services » Complaint / review: Musica - Black ops 2 CD Key has been duplicated (Pirated) | #133144

Musica
Black ops 2 CD Key has been duplicated (Pirated)

I purchased a copy of Black ops 2 from the Cresta branch on Saturday 8th June 2013.When trying to install the game [URL Removed] responded with a Duplicate Key Error (The Key had been used and assigned to another steam account). I phoned the store but they where closed.
I then Phoned the store on Monday 10th June and spoke to Hugo who arranged for me to get another copy from the Rosebank Store. Well They gave me a already opened unit again as Cresta had done.
So I try install the game again and low and behold the CD Key has also been used (Pirated). So I speak to Nassir and Musica Head Office and I wait for Feedback.
Tuesday Morning I phone and Speak to Nassir again and tell him the issue.
at 12H00 no one has phoned me so I phone back, I get told I can get a new (Sealed) copy from the Rosebank store. I phone Rosebank and Speak to Elaine, she doesnt know anything about it and they only have open copies of the game. I phone head office and tell thim this, it is now 14H06 and I am still waiting for Feedback.
The Importer "megaroms" informs me that when Musica Broke the seal they broke the importes warranty. SO NOW WHAT MUSICA? R400.00 for a game I havent been able to install for 4 Days.

Date:

Company: Musica

Country: South Africa   City: Cresta

Category: Shops, Products, Services

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