AfricaComplaints.com » Shops, Products, Services » Complaint / review: Mr Price Home - Stock on the Mr Price Home website not in store | #124428

Mr Price Home
Stock on the Mr Price Home website not in store

I was really disappointed yesterday when I tried to purchase a duvet set at Mr Price Home (the particular branch was the store at Mall@Carnival, but I am sure that this isn't a problem specific to them.) I have been looking for a very specific colour scheme for my bedroom and found a duvet cover on the Mr Price Home website I thought would be perfect. I looked up which stores have stock of the duvet in king size - this is a great feature offered by the website. I live in Boksburg and the Brakpan mall was the closest with stock. The site listed that it had stock of the duvet cover in every size available. It also notes that the stock records are updated every 24 hours, but that the customer should phone to check. I decided, since it wasn't very far, that I would just drive and take a look (deciding that even if the store did not have it in king size they would have a physical example I could have a look at). I was very disappointed to find that the store did not have any stock whatsoever of the duvet design. The staff had no idea what I was talking about when I spoke to them about stock listings on the website. I'm sure this happens in other stores. Your website fails to be helpful.

Date:

Company: Mr Price Home

Country: South Africa   City: Mall@Carnival

Category: Shops, Products, Services

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