I bought a Genesis Cylco vac at Verimark, Middelburg Mall on 2013-03-04. Genesis is "Revolutionary homeware" and "Genesis is the pinnacle in home cleaning systems "! The machine was used domestically for three bedrooms, twice a week.
I had to return this machine on 2013-05-11 (10 weeks later!). The electric motor needed to be replaced. I was advised by staff that years would pass before I will have to replace this machine.
On 2013-05-26 (15 days later!), I find myself in the same store booking the machine for repairs yet again. It appears the electric motor burnt out again. Obviously I can't get my money back, but was advised that I can have anything in the store to the same value! Why would I want to do that, when I'm in need of a reliable vacuum cleaner?
Now I wonder how long this "revolutionary", "Pinnacle in home cleaning systems" would last this time?
This is my worst experience of vacuum cleaners.
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