SINCE NOVEMBER 2012, WE HAVE BEEN TRYING TO GET CSS TO COME TO OUR PREMISES AND SET UP OUR ALARM SYSTEM.
THEY HAVE US CONSISTENTLY, SAYING THAT THEY WERE COMING OVER, AND OVER, AND OVER. UNTIL WE EVENTUALLY PHONED THE MANAGER, MR. MICHAEL MINIE, WHO THEN LET US KNOW WHY THE SERVICE IS SO BAD: BECAUSE HE IS ALSO INCAPABLE OF PROVIDING THE CLIENTS WITH HONEST RESPONSES AND ACTIONS.
OUR ALARM SYSTEM IS STILL NOT WORKING, EVEN THOUGH AFTER WEEKS OF CALLING THEM, THEY EVENTUALLY CAME AND INSTALLED THE EQUIPMENT (IN 2 SEPARATE DAYS, A WEEK FROM EACH OTHER). BUT THEY HAVENT CONNECTED THE RADIO, WHICH IS NOT REALLY A "WORKING ALARM SYSTEM", RIGHT?
I STRONGLY RECOMMEND YOU TO GO WITH A DIFFERENT SECURITY COMPANY. CSS DOES NOT DESERVE IT'S CLIENTS TO BE CHASING THEM IN ORDER TO GET THEM TO WORK!
THEY MAY SEEM VERY EFFICIENT WHEN IT COMES TO PATROLLING, BUT THE SALES EXPERIENCE IS FATAL AND THE CALL CENTER IS NOT EFFICIENT (AND WE HAVE MONTHS OF EXPERIENCE BEHIND US TO SAY THIS).
0 comments