Complaint / review / scam report
Altech Netstar
Failed to repair a faulty unit in 4 weeks

I have been Struggling to get my device repaired with netstar for 4 weeks because their system has been down for that period, In those weeks I have been taken from pillar to post, every individual whom I spoke to had the same thing to say " I will get back to you", none of them did. I asked the fitment centre to remove the device from my car which they did and now netstar refuses to cancel my contract because according to them it was only one incident I had with them which cant warrant any cancelation of the a nutshell they suggesting that a month of no service is actually nothing to worry about especially if its the 1st time you experience such problems.

what makes Netstar so special that their system can be down for 4 weeks and everyone should just smile about it?

Offender: Altech Netstar

Country: South Africa   Region: All Country   City: Johanesburg

Category: Security


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