Mix Telematics Africa (Matrix Vehicle Tracking)
Service stinks

I had beam e installed in my vehicle on the 11/10/2013
2007 BMW X3 D Sport, then registration number FXN425MP, new registration number MHJ786GP.
VIN Number: OWG48244
It was installed at Gauteng Car Sound in Cresta.
There is nothing reflecting on their systems, what do I do?
I tried calling Beam E on 011 6548035, but been holding for half an hour and no answe