On Monday, 16 September 2013 an email was sent to ADT regarding the incorrect monthly deduction made at the beginning of September 2013 (R374-00) instead of R295-00. A Ref. No. EDB 553 752 E218 was provided & to date no response has been received, knowing that the next deduction is due next week & the same error will again me made.
Secondly, last night (Friday, 27 September 2013) @ 23:16 the alarm went off accidentally & NO call was received from ADT to check whether everything was in order - this is a breach of their conditions regarding alarm responses!
0 comments