Hellopeter on 19 June I wrote to you and Monday 24 June Shihaam called me. She said that the refund is a process, when the query goes to JHB it first goes to the credit controller, then accounts dept and then only the cheque is made out. I said I understand that it is a process what I do not understand is how this can take 4-6 weeks. She was gonna call JHB and find out how far they are with the process and get back to me the same day, it`s Friday today and I`m still waiting. I received that call on Monday just to shut me. On Wednesday 26 June I sent Natasha Goliath a mail in Cape Town accounts department as I only have an e-mail address for her asking her to find out from Shihaam what she found out from JHB, did not get any reply from her either. I need the CEO to call me saying that the money plus interest has been paid in our account like yesterday already. Below is the money that was deducted.
DATE AMOUNT
30-Apr-12 R 1, 326.00
15-May-12 R 378.50
15-Jun-12 R 378.50
16-Jul-12 R 378.50
15-Aug-12 R 378.50
17-Sep-12 R 378.50
15-Oct-12 R 378.50
15-Nov-12 R 593.39
15-Dec-12 R 378.50
15-Jan-13 R 378.50
15-Feb-13 R 378.50
15-Mar-13 R 378.50
15-Apr-13 R 413.20
TOTAL R 6, 117.5
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