At first I could not make use of the Self Help service on the web to re-connect service, nor to reset error codes. Called the Call Centre to assist and due to the fact that I changed from decoders, using the same smart card, they tell me it cannot be done. In our world their are no such thing of it cannot be done. Or a company wants to assist a client, or they just dont want to. Friends of mine are very happy with Top TV. I will easily change my account to them.
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