» Recreation & Entertainment » Complaint / review: TopTV - No assistance, on hold for 25 minutes still no help | #54229

No assistance, on hold for 25 minutes still no help

Was watching tv and signal went off, my smart tv said no signal or weak signal that was Wednesday 27/02/2013, I checked the dish and all connections and everything was fine. I phoned top tv Thursday and was on hold for 25 minutes, I called again on Friday still no response, I sent an email on Friday still no response, today I phoned them again and after 27 minutes of being on hold, I was told there is nothing they can do since I am not at home and I told the guy I have phoned twice while I was at home and I was on hold indefinitely if I go home and call them now it will take another 30minutes to get through and I am using my cellphone, I asked him to call me but he refused and they blamed my tv. I had also connected another tv over the weekend and I got the same problem... top tv goodbye, I won't use your devices anymore


Company: TopTV

Country: South Africa   City: Johannesburg

Category: Recreation & Entertainment


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