Good Day - I signed up for DSTV on the 28th December and was asked to pay in R50.00 for the remainder of December- i was also told to pay in R620.00 before the 1st Jan as the debit would only be effective from 1st Feb - i paid on the 31st of December and on the 3 Jan Multichoice deducted off my account R920.00 - i called them to say i need my money back as the money left in my account was for my Medical aid i am 6 1/2 months pregnant - my medical aid has lapsed as Multichoice policy is to return my money they took out of my account with no permission and more than the recommended amount () will take up to 14 days! I am sitting with no medical aid due to there company policy - if something has to happen to my unborn child multichoice will be responsible for that and i will open a case of you have no right to take 14days - not even a cheq takes 14 days to clear - you tool money out my Cheq account physical money and R300.00 more how dare you that is disgusting and what authority do you have. waiting on consumer act to process my complaint hopefully sorting this problem out!
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