Refering to the e-mail l received from you re the upgrade to your system, which will cost me money if our system is 'not ready' for the installation (which is in not - I checked!).
You must be joking.
I never requested an upgrade of any kind. Our system does not need rechecking, and I am not prepared to fork out close to R500 to have it done, just because YOU decided to upgrade your systems!! You are a service provider, in case you forgot. That means, whatever you need to do to provide the service I am paying you for, is what you need to do, and pay for. I don't buy the tools for a handyman to fix my roof when it needs to be done - he brings his own. He is the service provider!
I have a contract with MultiChoice to provide a service. Should my HD Services be cancelled due to this upgrade, you will be in breach of contract, and in possession of our monthly payment, which is deducted via debit order. My lawyer will be taking the matter up with you in that event.
I have to say - this smacks of the same SANRAL is trying to pull on Gauteng road users! 'We decide to upgrade, you have to pay for it! '. Forget it, I will not.
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