On 21 June 2013 we received a pre-termination notice from the City of Johannesburg for an amount of R1681.91. I forwarded an e-mail to [Email Removed] with proof of full payment of our account which was made on 6 June 2013 in the amount of R4698.00. We did not received any explanation to our e-mail and the query as to why a pre-termination notice was issued. On 24 June 2013 we received our monthly bill which was payable on or before 11 July 2013 in the amount of R8553.00. Besides normal monthly payments due, on the account there were amounts shown as miscellaneous in the amount of R4024.00. We once again forwarded an e-mail to COJ to enquire for what this amount was, but once again did not receive any reply. On 11 July 2013 the FULL AMOUNT of R8 553.00 was paid although we still did not know for what the amount of R4024 were. On 15 July 2013 employees of City of Johannesburg were outside our house to cut the power due to non-payment of our account? The notice to cut the power was issued on 12 July 2013. After showing proof of payment made on 11 July 2013 to COJ the power was not cut. Why were instructions given to cut power if payment was made?
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