I come to your high personality in order to request some assistance with regards to my Permanent residence application. I have applied in the Johannesburg office in November 2011 and to this date, I have not received any feedback from the department. I have already logged a query with the call centre in April and they gave me the reference number 1304050899. Every time I call to check, I am being asked to call in 2 weeks. This is now the third time that I call and no one is able to let me know how far in the process my application is.
It would mean the world to me if you could assist by getting someone to give me a call and re-assure me about my application. My application reference number is 1000591820.
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