AfricaComplaints.com » Miscellaneous » Complaint / review: SA Post Office - Still no resolution? | #56498

SA Post Office
Still no resolution?

SAPO - please advise on whereabouts of my parcel - stuck in the void since the 16th February and no end in sight.

Tracking number is PE771470386ZA. I want to have my parcel collected from Moreleta Village, and will make alternative arrangements to have it shipped to Cape Town. Needless to say, this is an expensive exercise.

What I can't understand is this: if there is industrial action present, why accept parcels and the postage in the first place? Why not simply tell the customer that they have a snowball's chance in to get the parcel to its destination and would be better off to use another service entirely?

Your non-generic reply will be appreciated.

Date:

Company: SA Post Office

Country: South Africa   City: Gauteng

Category: Miscellaneous

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