On 12 February 2013 parcel was handed in at Cresta. it was sent to Witspos on the same day.
according to Track and Trace the parcel is still in "transit"! i have tried the 086011102 number - always get the same answer - "agents are busy".
i have sent mails to SAOP customer service and compliants - received no answer from them.
the parcel is very urgent as it contains spares for a gas detection system that forms part of a legal requirement for AMSA. if the gas detection system is not in operation, the plant can be closed down - with severe consequences to AMSA and its emplyees.
i really need feedback ASAP
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