AfricaComplaints.com » Miscellaneous » Complaint / review: Parcel Line Express - Excellent support and customer service | #321708

Parcel Line Express
Excellent support and customer service

PLX was the only courier company I found, after phoning another 7, which was prepared to assist in transporting perishable goods via road freight courier from Johannesburg to Cape Town overnight. I had a client that wanted these iced cupcakes sent to their office in Cape Town, and PLX was prepared to send a special overnight courier with my parcel to be delivered the next morning. All three gentlemen, Johan, Chris and Sonny, took an extreme interest in trying to ensure the safety & reliable delivery of the parcel, while keeping costs at a minimum. Despite the fact that my client retracted the courier request at the last moment, PLX was prepared to assist me all the way.
Excellent customer service, attention to detail, excellent understanding of the needs of their clients, friendly and efficient feedback. Thank you, I will bring any future courier business needs to you from here on out.

Date:

Company: Parcel Line Express

Country: South Africa   City: Johannesburg

Category: Miscellaneous

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