My account was settled in full more than 6 weeks ago and still waiting for confirmation thereof. Their staff cant read and every time they phone, have my surname wrong. They don't listen and have no telephone manners
I THINK IT IS TIME CARTEBLANCHE DO A FOLLOW UP STORY ON YOU!!!
DO NOT PHONE ME, DO NOT COPY & PASTE A REPLY, SEND MY SETTLEMENT LETTER TODAY!
I will post every 5 days till I have it...
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