Im so LIVID with Momentum Health right now!! I applied for medical aid and must say they responded very quickly, i got a written as well a verbal agreement stating what option i chose and the amount stipulated that i will be paying. Now for the 1st debit to go off, i am now being told "no it cannot be done because we need proof of spousal income" SINCE WHEN DOES SPOUSAL INCOME DETERMINES WHAT COVER YOU AS THE CUSTOMER WANTS??? I AM NOT EVEN LEGALLY MARRIED ONLY UNDER CUSTOMARY!! WHY WAS I NOT TOLD FROM THE BEGININING WHEN I INITIALLY APPLIED?? MY HUSBAND IS NOT GOING TO BE A DEPENDANT ON THE MEDICAL AID AND THIS IS A PERSONAL COVER, AS PER A 2ND OPINION I WAS ADVISED THAT YOU DONT NEED SPOUSAL INCOME TO DETERMINE COVER... MOMENTUM YOU BETTER GET THIS SORTED OUT A.S.A.P BECAUSE IF IT AINT I WILL TAKE THIS FURTHER TO THE OMBUDSMAN AND SEEK LEGAL COUNSEL. TRY TO STOP UPSELLING YOUR CUSTOMERS AND GIVE THEM WHAT THEY WANT! IF YOU DONT NEED MY BUSINESS OR FEEL MY COVER IS TOO CHEAP LET ME KNOW I WILL GLADLY TAKE IT ELSEWHERE!!!
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