AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Health - Misinformation regarding Chronicare benefit | #6036

Discovery Health
Misinformation regarding Chronicare benefit

Discovery Health has announced via all media channels the following: "From January 2013, Discovery Health Medical Scheme members registered on the Chronic Illness Benefit for hypertension, hyperlipidemia, diabetes or asthma will qualify for up to 25% cash back on a wide range of items purchased from Dis-Chem stores countrywide. They will also receive a gift bag rich in products appropriate to their chronic condition. To save and earn up to 25% cash back, members need to activate ChroniCare at [URL Removed] complete a Vitality Health Check and swipe their loyalty card when shopping at Dis-Chem." As my husband uses Chronic medication purchased from Dischem, I have tried to activate the Chronicare for a week now and the link above opens a page that does not exist. I have phoned Discovery Call Centre today and I was informed that this benefit will be available only from March when the link will actually work. Very disappointing and unprofessional!

Date:

Company: Discovery Health

Country: South Africa   City: Sandton, Johannesburg

Category: Health & Medicine

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