AfricaComplaints.com » Health & Medicine » Complaint / review: Medscheme - Suspension of medical aid without prior notice | #187846

Medscheme
Suspension of medical aid without prior notice

Good day

I phoned your call centre yesterday as i want to add my newborn son unto my medical aid.the agent helped me very well and told me my medical aid cover has been suspended. I tld him no one contacted me and he also advised me that he can see on the system no one did.

i asked him why it were suspended. He said becuase of non payment of March 2013 contributions.

As per all payments as from february 2013 from myseld and my wife that the march 2013 contributions were paid.

i need you to lift the suspension on my medical aid with immediate effect.

your urgent assistance will be appreciated.

please contact me on 071 891 8061.

Date range: from 01/01/2013 to 19/08/2013
Results found: 9
Results displayed: 1 to 9
View Date Account Number Beneficiary Name Payment Type Amount Status Username
26/07/2013 20:21:24 1187936020 Bonitas Medical Fund Payment R 1 274.00 OK SMILEY02
29/06/2013 13:43:23 1187936020 Bonitas Medical Fund Payment R 1 274.00 OK SMILEY02
29/05/2013 21:58:30 1187936020 Bonitas Medical Fund Payment R 74.00 OK SMILEY02
27/05/2013 22:11:48 1187936020 Bonitas Medical Fund Payment R 1 200

Date:

Company: Medscheme

Country: South Africa   City: South africa

Category: Health & Medicine

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