AfricaComplaints.com » Electronics and household app. » Complaint / review: Lux - Lifetime guarantee that cant be met | #219315

Lux
Lifetime guarantee that cant be met

I bought a vacuum cleaner from the company with a lifetime guarantee. the unit cost over R8000. for the past 9 months i have been trying to contact them via email and telephone with no success. my vacuum filters are clogged and the perishable spares finished but i cant get hold of anyone to get new stock from making this very expensive gadget useless although it was guaranteed 20 years of service.

Date:

Company: Lux

Country: South Africa   City: Cape town, pinelands

Category: Electronics and household app.

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