» Education & Science » Complaint / review: Edu-loan - The incompetence is SHOCKING!!! | #174445

The incompetence is SHOCKING!!!

In April I requested Edu-loan to change my pay date to the 25th of every month because I changed jobs. This did not happen so in May I requested it again. They asked me to send them a letter requesting this and so the 25th came and went without the deduction being on time.

In June I requested why they did not deduct on the 25th and without an answer they deducted on the 28th. In July the 25th also came and went without the deduction.

I have requested this change numerous times over the web, via email and via telephone. The incompetence is SHOCKING!!!

Edu-Loan - can you please cancel my debit order... I will pay you via EFT every month


Company: Edu-loan

Country: South Africa   City: Pretoria

Category: Education & Science


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