I took my fiance's car there last year in for its service. When I got the car back, they the CD out of the DVD player. Now the problem is that's a R15 000 worth of sound system in that car (Polo Vivo). The people is sepose to do their job on the car, NOT LISTEN TO MUSIC. This year the 14th of Feb 2013 I took the car in again for his second service. I told the guy about the last incident and if it happens again I will go further with it. I put the dvd player on bluetooth and took everything out, the face can't come off. When I got the car back I told the guy he must look carefully because I had the feeling someone used it again and I was right, the dvd player was on RADIO. WORST part is, the stupid machanic or who ever went to settings and changed everything. The sound didn't sound right at all. My fiance was furious because if something breaks then we must repair it. And I'm paying them to do their job not listen to loud music. Usually the call centre calls you, I reported both incidents but no one comes back to me. I get the car late everytime. NEVER taking the car back to Paarl's Volkwagen again.
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