Dear VW South Africa.
This is a complaint from a current VW car owner.
I am the owner of a 2011 Golf 6 GTI.
I have been seriously unhappy with the service and quality of the car I have received from VW.
Other than the service I received when I purchased my vehicle from Volks Motors (which was good), the rest of what I have received has not been good enough.
I have had services from the Bruma VW and the Hyde Park VW.
I have always loved the VW Golf GTI.
When I could afford to buy one, I was very positive and bought without hesitation.
Following this I have been disappointed by the service I have received and by the quality of the car.
I will never by another VW product after this experience.
I have sent 2 emails as formal complaints and I have received no response from VW.
VW has to do something extremely special to change my mind on VW products.
As it stands, when my current maintenance plan expires, I will flog my car, walk straight into the closest audi dealership, and purchase the Audi S3.
Sorry VW, you have seriously disappointed me.
FROM AN EX AVID VW GOLF GTI FAN
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