I was verbally abused and physically threatened by Noel when questioning panel alignment which is way out and told its normal. It is definately not. He was unbelievably hostile and aggressive and swore at me relentlessly. He offered to give me back my money and would damage my car in the process. I didn't want that, I just wanted him to straighten the panel he repaired. Do yourself a favour, avoid the headaches, verbal abuse and threats of assault. Go though your insurance. A NO invoice, cash only type of business.