Group1 Hyundai
Poor reception and unavailability

I required a new key to be cut and coded by the branch. The key was delivered late. When the key was available, it was near impossible to contact the service department to make arrangements for a new key. The lines are always either very busy or not being answered. The service manager is also unavailable throughout the day and I managed to get through to the service advisor once for the entire day of calls and emails.

I dread to think how the dealership will respond to an emergency should my vehicle require immediate attention or repairs.